In today’s world, both digital natives, who understand technology as another part of their lives, since they were born into it, and digital learners, who were forced to adapt to it and incorporate it into their lives, consider that the use of technology facilitates their connection with others and listening to reality. However, these were never more complicated.

Listening and connection, to oneself and to others, need attitudes such as amazement, curiosity and searching, creative openness, full presence, trust, respect, generosity, responsibility, and truthfulness. Nowadays, these attitudes, are a challenge to reach to achieve a listening that allows to go out of ourselves to meet the other, not to give a reply, but to accept the other and understand it, internalizing what the other says and what the other does not say. It is necessary to make silence inside ourselves to listen to what the other pretends. Quality listening also requires time, and everything seems to conspire against this type of listening, because human time seems to be in continuous struggle against other instruments, including technological ones. We enter the whirlwind of renting our time until we do not have it, rising it as our great enemy: not being able to waste time. Listening to the other, listening to oneself, connecting with others and connecting with oneself, requires taking time from full presence, curiosity and search, trust and generosity, among other attitudes to learn (there is no learning without listening ), to generate greater consciousness and a transformative decision making. In education, students and teachers, all of them learners, need to be trained in listening because the teacher who listens is a teacher who learns, capable of changing their educational perspective, rethinking their teaching activity and challenging the student with questions that lead to other questions. broadening the horizon of their learning. For their part, students also need training in listening to be true protagonists of their learning process.

We invite you, students and teachers, to live an experience with very significant discoveries and learnings and that all together we generate collective intelligence that allows us to continue walking in training and deployment in listening. It is a training day, organized by the Active Listening Centre (Learnability), to provide transformative spaces through Listening.

The main goal of the training day is to generate meeting spaces for the co-creation of impact learning and to show experientially the importance of Active Listening. By consciously focusing on:

  • Level of listening
  • Results and impacts of listening
  • The opportunities for the development of techniques to improve the level of listening
  • The collection of Learnings
  • The establishment of plans for action and follow-up

It is aimed at natural communities of UFV students, directors, teachers and first-year mentors.

ECTS credits obtainable: 0,20


Place: Universidad Francisco de Vitoria. Aula Magna. -1 Floor. Buliding H.
Date: 13th November
Schedule: From 12:00h to 15:00h



Welcome and audience reception


Opening of the Training Day


Experiential Pills: Each speaker will lead an experiential workshop.


Learning Diary and meaningful discoveries. Actions for the future.



Active Listening Centre

Top Floor, Module 5 (Office 2)

Office hours: 9:00 to 18:00

Listening to you

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    AVI KLUGER – Ph.D. Research professor at The Jerusalem School of Business Administration (Hebrew University of Jerusalem).

    Born in Tel Aviv in 1958 to holocaust survivors. Member of the Hebrew University since 1994. I am trying to offer alternatives to this cartoon regarding performance appraisal and feedback. Feedback is about telling someone something about his or her current and expected behaviour. This telling often backfires. One alternative to telling is listening, and asking facilitating questions, like in feedforward. I currently study the effects of listening and feedforward on performance, attitudes, and well-being.

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    XAVIER JANÉ – Member of Coperfield for Social Good

    I love practising sports, sharing time and experiences with friends and, above all, learning. When I am not doing any of these things, I design, facilitate and accompany transformer/changing processes in organizations, especially in education. I have a past as economist, entrepreneur and multinational manager. I have lived in Great Britain, Amsterdam, and the USA. I have been trained in Coaching, PNL, Systemic Interventions and Facilitation.

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    CORINE JANSEN – Chief Listening Officer (CLO). Member of International Listening Association (ILA)

    I am a listener and a listening advocate. I collect and use narratives as a quality instrument for strategic decision-making processes in (health) care. My company offers lectures, training, assessments, and one-to-one coaching in Listening for corporate companies. In 2009 I became the first Chief Listening Officer in Europe at the Radboud University Medical Hospital in the Netherlands. I am the co-founder of the ‘Nederland-Luistert’ movement as a partner of the ListenFirst project.

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    FRANK NESI – Member of

    My passion: to accompany people and organizations in their process of leadership. My journey: born in Buenos Aires, passing through UNC at Chapel Hill & McGill University where I got an MBA, Paris was my home for ten years where I worked first in finance, then in processes of organizational change that took me to London, Brussels and Lisbon working for a multinational consumer goods corporation. Trained as a co-active coach and passionate about Theory U. Barcelona is where I live now. Addicted to contemporary dance, I am a producer associated with Gaga Movement of the Batsheva Dance Co. in Tel Aviv.